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FAQ

If your parcel has not yet been packed in the warehouse, we may change your delivery address. Please contact our Customer Service team as soon as possible with the new address details. Unfortunately, we are unable to change the delivery address once the order has been dispatched.

We ship all orders between Mondays through Saturdays excluding National Holidays.so you can expect your shipment to arrive within 5-7 days of placing your order.

If you’d like to expedite your order, get in touch with our customer support team. We’ll check with our logistics partner and provide you with an update. P.S.- This only applies to prepaid orders.

We only provide store credits for paid orders. Please contact our Customer Service Team for assistance.

If your order has not yet been dispatched and we have the correct size available, we may be able to amend this for you. All you need to do is contact our Customer Service Team and they will be able to look into this for you.

If you haven’t received a confirmation email of your order, then please double-check the information you used when submitting the order. If all information is correct then please check your spam folder to locate this email before contacting us.